Definitely a step backwards because the old integration worked beautifully.
The UPS integration used to be great and then UPS updated, Fishbowl did not support the updated software and we had to change to UPS Worldship. So you could have a packing list that could be several pages long. And if you do that, it will not total or summarize the number of cartons you have, it will list each one individually. If you want Fishbowl to count the cartons for you, you have to add each carton manually. The shipping module is frustrating and the way it is set up does not allow us to use carton count efficiently, so we have to change the packing list after it's printed. That said, I feel I have to point out how poorly automated and moderated this app is. Possibly an unpopular opinion, but Fishbowl is a cesspool of negativity. So if you use FIFO or any other method other than average costing, you have to use a different report instead of getting the data in CSV format. I don’t particularly WANT to write a poor review for Fishbowl because I’ve historically enjoyed this app and think it’s generally a decent social media platform for professionals working in similar functions to me. To answer your question, they are just trying to build a user base within the consulting/professional services industry then there will probably be advertising or something.
The inventory export CSV file does not use FIFO, but average costing. We implement all new clients onsite in your business and once live, we have local support real people on a real phone number, all based in Australia.
The calendar is pretty basic, could use enhancements. The Fishbowl Manufacturing suite allows you to track Lot and Serial Number tracking throughout the production process. In this review, we explore Fishbowls most attractive features, benefits, and more. If you have to pick inventory from two locations for one sales order, it will create two invoices. Fishbowl is a robust inventory tracking platform fit for small businesses. There is no simple report writer function or a reports that can be customized. The reports are difficult to customize, you have to know programming. Only uses work email during sign up to verify company and then its detached from profile. Fishbowl Online provides powerful features and integrations that you can also currently find available on Fishbowl Desktop. Doesnt ask for phone number, gender, DOB, LinkedIn profile like fishbowl.
The phone support team could use more staff because it does take hours to get a call back. Same as fishbowl but a lots of tech and finance peeps use it. Then it takes hours with customer support to fix and get going again. User feedback is mostly positive, praising the software's ease of use.Cons: This year the updates seem to break something that's had been working. However, on G2, Zoho Inventory has an average rating of 4.4 out of 5 stars, based on 52 reviews. Zoho is not accredited by the Better Business Bureau and has an F rating on the platform.
However, even though the license is perpetual, Fishbowl Inventory only includes upgrades and maintenance for one year. Perpetual licenses are attractive to businesses that can afford the up-front cost.